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CONGRESS HOTEL  5****

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1882, renovated in 2006

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CITY MEETING HOTEL

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160 rooms
14 suites

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133 EUR (July 2015)

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HOTEL EUROPE SARAJEVO
Vladislava Skarića 5
71000 Sarajevo, BiH

P: +387 (0)33 580 400, 580 500
F: +387 (0)33 580 580
E: marketing@hoteleurope.ba
www.hoteleurope.ba

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  • Viennese Cafe
  • Wellness and Spa
  • Hotel terrace
  • Congress centre

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The hotel terrace that has been, and is still now, the centre of cultural events in Sarajevo.

LOCATION
Hotel Europe is always in the centre of attention in this beautiful city, despite the fact that there is no shortage of competition. However, you won’t find a location and offer anywhere else in town as good as that in Hotel Europe. The hotel is located in the city centre and is just a footstep away from the main city street and the Baščaršija, making almost all of the main city attractions within close vicinity. When you take a look through the hotel bedroom window the multicultural aspect of Sarajevo will certainly make a huge impression on you: it’s a view that looks out over minarets and belfries of catholic and orthodox churches, as well as and synagogues.

ACCESSIBILITY
A hotel in the strictest of terms right in the city centre is easily accessible. For guests with cars the practical solution is the roomy hotel garage. The Sarajevo Airport is nearby and the airway connections are getting better and better. Despite the fact that Bosnia doesn’t have a national airline, the demand and capacity is slowly being taken up by foreign companies. Sarajevo is at the crossroads of all Bosnian routes and they all meet right here in this city. The accessibility will soon be improved when the highway connections are built. The city traffic is well organised, but for congress guests the best solution is to use one of the city’s many taxies, which are among the cheapest in Europe.

COLD APPETIZER – Architecture and Aesthetics
There isn’t much debate here about architecture: the fact is that the Hotel Europe is an architectural icon, built in times of the Austro-Hungarian rule. After it’s last makeover the building now has a trendy façade and a heavenly garden, which has no match because of the views over Baščaršija and the mixture of church belfries lying below. What is interesting is that the people of Sarajevo voted for the colour of the hotel. With its reincarnation the hotel has once again become an icon, which will defy fashion for many years. Inside they gave the greatest attention to making the rooms more comfortable and modernising the technology. The interesting details and soothing colors of the interior looks properly prestige.

WARM APPETIZER – Personnel and cuisine
Flirting with luxury is something the hotel isn’t hiding and the heart of the business is an excellent staff that really understands the meaning of personalisation. More than 120 employees are constantly on the move to make the guest as satisfied as possible. If one was able to judge the quality of a hotel by the preparation of its coffee, Hotel Europe would definitely be a clear winner. You will be served a top-notch espresso or a classical Bosnian coffee here. The breakfast is very diverse and to the 5 star level the hotel carries. Also worth mentioning is that the hotel has a Halal Certificate for every dish on their menu.

MAIN DISH – The hotel’s congress services
The hotel rooms, especially those in the old part of the hotel, are characterised by elegance in every sense, from the looks to a well furnished bathroom. The list of hotel gadgets is very long and covers many useful and sometimes luxurious elements. The heart of the congress offer is a congress hall that can hold up to 350 participants. There are also five smaller conference rooms available. It is a popular congress location in Sarajevo and is loved by congress organisers, also because it offers very good technical support.

DESSERT – Extras
The Viennese Cafe, along with the Mozart confectionery, is the most renowned cafe in town.

FLOP – NEGATIVE SURPRISES
Occasional bugs in internet accessibility.

TOP – POSITIVE SURPRISES
The hotel business has been taken forward very seriously and wisely in this legendary hotel. The spaciousness and the quality of their service are two of the biggest assets.

OVERALL IMPRESSION AND CREDIBILITY
It has long been known that hotels need a good story, and not many have a story like Hotel Europa. It started in late 1882 and continued after its renovation. There hasn’t been an important event to characterise the city that didn’t pass through this legendary institution. The hotel is sold to you with its comfort, but the location next to the famous Baščaršija is also something very special. An excellent independent hotel with a top congress offer.

RESULTS

1. LOCATION 4.95
2. ACCESSIBILITY 3.70
3. FIRST IMPRESSION 4.85
4. LOBBY 4.52
5. EMPLOYEE ATTITUDE 4.79
6. RECEPTION 4.62
7. HOTEL ROOM 4.91
8. HOTEL BED 4.92
9. BATHROOM AND RESTROOM 4.95
10. HOTEL BREAKFAST 4.65
11. BARS AND RESTAURANTS 4.59
12. CONGRESS HALL 4.90
13. ADDITIONAL OFFER 4.72

TOTAL: 4.70

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