Elisabeth Pfoess, Sales & Marketing at Salzburg Convention Bureau

Elisabeth started her career in tourism first and finished her master studies in “Innovation and Management in Tourism”, after several studying and working experience in Hong Kong and London, where she started her career in the Meetings Industry. She works at the Salzburg Convention Bureau for 2 years now and is proud to support associations with their bidding process and inviting them to host their event in beautiful city of Salzburg.

First of all, we identify the requirements of the congress so that we can clearly meet their goals. We contact the national society and find out what level of expertise is represented in our country. When creating the bidding document, we make sure that it includes all relevant information, required from the association. The most important thing is that we act in a partnership way with the association.

Q: Who should be involved in the preparation of a successful bid?

This depends on the bidding process, but should consist of our local partners such as conference venues, hotels, locations and maybe DMCs, but the main contact person for the association should be the CVB. With certain bids, it is also required to involve the national society and we try to ensure that we also act in their aim.

Q: What is the role of a PCO agency in the bidding process?

Depending on the association, a PCO can have different roles – ranging from assisting the association in the selection process as well as acting as an AMC and attending the site inspection together with the society representative.

Q: Who should cover financial investments in the bidding process?

We, as a CVB are covering the costs for the site inspection, as well our experienced team which is overlooking and organizing the creation of the bid.

Q: Latest stories of success?

Recently we won the bid to host the GNC Conference 2017 in Salzburg. Together with our partners and the support of the CVB we could convince the organizers (ESA) during the bidding and site inspection process, to choose Salzburg as their next destination.

Q: What always make you smile?
That every new bidding process is different and it is impressive how much you can learn personally about different research fields. Whenever we welcome association executives to a site visit in Salzburg, it is great to see them smile when they walk through the old town and immediately feel welcomed.