Kongres at the Keyhole

FACT FILE
CATEGORY 4****
OPEN FROMRenovated in 2003
STANDARDCONGRESS HOTEL
NUMBER OF ROOMS150 rooms and suites
ONLINE PRICE55 € – 249 € (March 2012)
ADDRESSHotel Golf
Cankarjeva 4
4260 Bled
Phone: +386 (0)4 579 17 00
www.hotel-golf-bled.com
FACILITIES2 restaurants, 1 spa bistro
1 bar
Wellness Živa
Gym
Pool
24 h service
8 meeting halls
Free wifi
FINAL MARK3.78 – PREMIUM CONGRESS HOTEL

LUXURY  5★★★★★                PREMIUM 4★★★★    BUSINESS 3★★★
ECONOMY 2★★                          BUDGET 1★

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LOCATION
The hotel is located above the centre of Bled on the rise overlooking the lake, Bled Island, the castle and the Julian Alps. Bled is among Slovenia’s most famous tourist draws, with its beautiful Alpine surroundings. It is an excellent starting point for trips into Slovenia’s only national park, the Triglav National Park.

ACCESSIBILITY
The hotel is located in the centre of Bled with easy access to all the main tourist attractions. It is 49 km from Ljubljana and only 36 km from the Jože Pučnik international airport. For air access it shares the fate of all other Slovenian destinations. A nice parking lot offers enough space for smaller events, and for larger events parking can be arranged in nearby parking spaces. The access to the hotel is clearly marked.

COLD APPETISER – Architecture and aesthetics
The building itself is unexceptional in the aesthetic sense, but it is nicely intertwined with the park and the imposing trees around it. To the guest accustomed to prestigious architecture and design hotels the hotel looks unimpressive, however most functional requirements are handled in the spirit of the time that the hotel was built in.

WARM APPETISER – Personnel and culinary offer
The personnel fulfil the expectations for a hotel of this category, with a few remarkable individuals who exceed expectations. The hotel bar is somewhat cold, so is the hotel dining room. The self-service breakfast is satisfactory, the kindness and efficiency of the personnel, however, is outstanding. The surprise is the pool bistro, encouraging the healthy lifestyle with clearly marked calorie counts on their menu and a broad food selection. The quality of catering services is appropriate and in line with customers wishes.

MAIN COURSE – Congress and hotel offer
The congress centre surprises with what must be one of the world’s best views. The hotel rooms are well furnished and clean. In some details they are slightly tired contrasted with the expected standard of congress guests. The price to quality ratio is appropriate. All areas offer free wireless internet, which functions seamlessly.

DESSERT – Additional offer
The main added value of Hotel Golf is the Živa Wellness Centre. Its ambience is attractive, the water is clean, and the staff are friendly and efficient. Close to the hotel you can find even more incentive infrastructure, including the Adventure park Bled, a number of playgrounds and, most of all, heavenly nature.

FLOP – NEGATIVE SURPRISES
The culinary offer sometimes seems below the expectations of congress guests. The atmosphere in the main dining hall seems somewhat Eastern European.

TOP – POSITIVE SURPRISES
Friendly and dedicated staff who take care of their customers’ well being. The project “Green for tomorrow” is gradually being introduced, one that encourages guests to be responsible during their hotel stay. When organising events they strive to produce as little greenhouse gas emissions as possible.

OVERALL IMPRESSIONS AND CREDIBILITY
At first glance the hotel doesn’t evoke any special emotions, but in the end it’s obvious that you can’t go wrong with a classic approach when trying to cater for the entire spectrum of hotel guests. The hotel is comfortable enough and is currently the best choice for mid-sized events in Bled. What makes it stand out are the additional offers and a really well developed congress centre with one of the best views in Slovenia. The low point of the congress offer are the rooms, which will soon find themselves in need of a renovation.

RESULTS

MARKS

1. LOCATION

4.00

2. ACCESSIBILITY

3.90

3. FIRST IMPRESSION

4.13

4. LOBBY

4.71

5.  EMPLOYEE ATTITUDE

4.00

6.  RECEPTION

3.73

7.  HOTEL ROOM

3.25

8.  HOTEL BED

3.67

9. BATHROOM AND RESTROOM

3.00

10. HOTEL BREAKFAST

3.15

11. BARS AND RESTAURANTS

3.17

12. CONGRESS HALL

4.40

13. ADDITIONAL OFFER

4.05

TOTAL:

3.78

Official video: 

[youtube http://www.youtube.com/watch?v=iPlS-4WrQ3A&rel=0&hl=en_GB&feature=player_embedded&version=3]