Photo credit: IMEX

A great honor for Heike Mahmoud, Chief Operating Officer, CCH – Congress Center Hamburg: Last night she received the internationally acclaimed Paul Flackett IMEX Academy Award during a gala dinner event at Frankfurt’s Old Opera House.

The Paul Flackett IMEX Academy Awards, named in tribute to the former IMEX Managing Director, were a fitting climax to the dinner. Three outstanding women were recognised for their long-term commitment to the industry, for pushing back the boundaries around innovation, understanding the importance of impeccable customer service, and knowing exactly how to get the best out of a team.

The 2019 roll call:

  • Roslyn McLeod, Founder and Chair, ARINEX
  • Madelyn Marusa, DMCP, CIS VP, Industry Relations, Strategic Initiatives PRA Business Events, Inc.
  • Heike Mahmoud, Chief Operating Officer, CCH – Congress Center Hamburg


Carina Bauer, IMEX Group CEO, said: “Massive congratulations to our award winners – their pioneering efforts are truly making waves in our industry. These awards go from strength to strength, but only because of the continuing efforts of our attendees tonight and the business events community as a whole. We cannot wait to do it all again next year.”

As Chief Operating Officer CCH – Congress Center Hamburg, Heike Mahmoud is a Member of the Executive Board of Hamburg Messe und Congress GmbH. An MBA by training, she has been active in the national and global convention and event business for more than 25 years. In 2015, the U.S. ‘Meetings & Conventions’ magazine counted her among the industry’s 25 most influential women.