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Photo Credit: Sheraton Salzburg

LOCATION

The Mirabell Garden is one of Salzburg’s symbols and the Sheraton Grand Salzburg is located right next to it. The hotel lives in symbiosis with Congress Centre Salzburg, forming the epicentre of congress activities in the city. Salzburg is a walkable city, everything is easily accessible, orderly and looks as if one had stepped out of a bandbox. The hotel’s strategic location next to a gorgeous park is certainly a big plus.

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Photo Credit: Sheraton Salzburg

ACCESSIBILITY

Salzburg is an important European railway and road hub, therefore the accessibility is excellent. Air accessibility is solid and the Munich airport is quite close. Salzburg public transport never ceases to positively surprise us. Everything works like clockwork and we recommend that you take advantage of it, as it will take you to all the major points in the city without major stress. The hotel offers a garage for guests arriving with cars. In terms of traffic infrastructure and accessibility, Salzburg is one of the most congress guest friendly cities.

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Photo Credit: Sheraton Salzburg

COLD STARTER - Architecture and aesthetics

The 80’s hotel architecture is coping quite well with the times. It still looks imposing, despite its age. A complete opposite is the modern congress centre with its glass facade, counterbalancing the slightly outdated look of the hotel. The interior received a thorough renovation in 2016, making the lobby feel much more pleasant. Everything is compact, orderly and provoking a sense of safety and stability, just like a Sheraton should.

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WARM ENTRÉE - The staff and the culinary experience

You know you are in a top-tier hotel when you step in the hotel bar. It’s impressive in terms of its offer as well as the staff. The Italian hotel restaurant also deserves praise and it is quite popular among locals. The breakfast was in line with Sheraton standards, tasty and diverse. The staff is very helpful, professional and will grant all your requests, something that any hotel would want.

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MAIN COURSE – The meetings offering at the hotel

Hotel rooms

The hotel room (we stayed in the club room) is what a top-notch hotel room should look like. Everything is at your fingertips, something that business guests will be able to appreciate. I really liked the wooden flooring and the bed was quite impressive. There are over 10 room categories and they all received some TCL when the hotel was renovated. The size of the bathroom is above standard, excellently equipped with quality cosmetics.

Meetings centre
The hotel only has 5 smaller seminar rooms, but it doesn’t really need much more than that, as Salzburg Congress, the main congress centre in the city is its neighbour. The hotel has a direct entrance to the congress centre, which is one of the best in the region, evaluated by Hidden Congress Guest in August 2019. It is designed to be functional and capable of handling the most challenging productions. 13 congress halls and immensely professional staff make it hard to beat in the region.

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Photo Credit: Sheraton Salzburg
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Photo Credit: Sheraton Salzburg

DESSERT – The extras
The Piano Bar is an institution, an excellent place to grab a coffee, chat with the baristas and a great relaxation after a long day of meetings.

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Photo Credit: Sheraton Salzburg

FLOP – NEGATIVE SURPRISES

The fragrances in the lobby are a bit overwhelming and could be toned down a notch.

TOP – POSITIVE SURPRISES

Paracelsus Bad & Kurhaus is an ultramodern wellness centre available to hotel guests and outside visitors. It offers a large swimming pool, saunas and different therapies, all on a very high level. A nice diversification.

FINAL IMPRESSION AND CREDIBILITY

Sheraton Grand Salzburg is impressive. From the moment you step through the entrance to the time you return your key at check out. Its main trump cards are comfort and spaciousness. Sheraton is a premium hotel brand and the hotel in Salzburg stays true to that image. It would be rather strange if it didn’t. There is a lot of competition in the high-end hotel market in Salzburg and you really have to be good to stay at the top. Sheraton Grand Salzburg has managed to stay there for quite some time now.

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Photo Credit: Sheraton Salzburg

FINAL GRADE: 4.89 GOLD City Meeting Hotel 

GOLD final score from 4.81 to 5.00
SILVER final score from 4.61 to 4.80
BRONZE final score from 4.41 to 4.60

CATEGORY 5*****
OPEN FROM 1984, renovated in 2016
MEETINGS STAR City Meeting Hotel
STANDARD Congress Hotel
NUMBER OF ROOMS 166 rooms and suites
INTERNET PRICE173 EUR / Booking, January 2021
ADDRESS:SHERATON Grand Salzburg
Auerspergstrasse 4
Salzburg, Austria 5020
T: +43 662 889990
https://www.marriott.com/
FACILITIES– Sheraton Club Lounge
– Restaurant Mirabell
– Restaurant Taste.it
– Piano Bar
– Paracelsus Bad und Kurhaus
– Fitness Centre
– Business Centre
SPECIALS Congress Centre Salzburg – not many hotels have the privilege of being part of a congress centre. That is one of Sheraton’s competitive advantages.
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Photo Credit: Sheraton Salzburg
RESULTS MARKS
1. LOCATION 5.00
2. ACCESSIBILITY 4.85
3. FIRST IMPRESSION4.93
4. LOBBY4.85
5.  EMPLOYEE ATTITUDE4.94
6.  RECEPTION 4.99
7.  HOTEL ROOM 4.87
8.  HOTEL BED 5.00
9. BATHROOM AND RESTROOM4.79
10. HOTEL BREAKFAST 4.83
11. BARS AND RESTAURANTS 4.91
12. CONGRESS HALL 4.90
13. ADDITIONAL OFFER  4.71
TOTAL:   4.89