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Photo Credit: Eyeson

THE SHIFT TO DIGITAL WORKFLOWS

As business has been shifting to digital workflows over the past months, due to the Covid-19 pandemic, all real-time communication channels have become reliant on video conferencing. Companies are replacing their in-person meetings with digital online platforms to connect in virtual meetings. Implementing safe and secure video meetings in the business workflows and guarding the privacy of the information exchanged there has become a tremendous asset for businesses security. eyeson API service sets a new standard for spontaneously generated cloud video meetings in workflow integrations.

eyeson API service generates an instant link to start a temporary cloud video meeting

Online meeting solutions are coming up in digital workflows as part of the digital workspace disruption in diverse sectors like healthcare, insurance, education, real estate, coaching and government. In healthcare for instance, medical consultations with a diagnostic or therapeutic background require the highest security standards. The eyeson API innovation brings more privacy and a seamless experience with the spontaneous server allocation service while using known protocols for GDPR and HIPAA compliance.

The API is revolutionising the traditional telehealth workflows for doing remote case management. eyeson developed a cloud based video processing service that provides end-to-end encryption of video, audio, chat and screen sharing data channels, to prevent third parties from accessing any data from the meeting. For the users’ security, the eyeson API generates an instant link to start a temporary server in the cloud that is unique for the given meeting. The meeting server will be running only for the duration of the meeting. Once the meeting is concluded, the server will be terminated and the data deleted.

eyeson_api
Photo Credit: Eyeson

Andreas Kröpfl

CEO of eyeson

Andreas Kröpfl, CEO of eyeson explains, “eyeson’s security features are designed to keep customers, who are using video communication services, protected from intentional intrusion. The API based web-integration approach enables highest security standards for digital workflows.” Another feature lets users completely lock meeting rooms not allowing additional participants to join. When an eyeson meeting is started, a virtual server is created for running the live video conference. During an ongoing meeting the data generated is collected on the hard drive. For data protection reasons the API service enables snapshots, recordings and presentations that are shared during the video call, to only be saved on the server of the meeting and will be deleted once the video call is terminated. Guests who join via a Quick Join link cannot access any of this data.

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eyeson API based web front guarantees no downloads and installations

Since downloading desktop client software puts users at higher risk of being exploited by hackers, eyeson does not require any installation whatsoever and no plug-ins are needed. Video meetings can be accessed by a standard web front end – either with an API based authentication or regular eyeson accounts. With the eyeson API service the meeting link can be generated just seconds before the actual meeting, and sent to the participants via secure channels implemented in digital workflows. Every running video meeting can be joined using an anonymous name as well, by a guest link, which is generated on the fly during the live video conferencing session. eyeson users can easily and securely access virtual meetings and discuss important details trusting in absolute confidentiality.

eyeson API configuration enables cloud on demand services

Sensitive data and classified information being shared in video meetings have become a target of sophisticated hackers. eyeson has an independent cloud approach letting customers choose their cloud provider. Customers can select the cloud location on which their video meetings are running : either in a private cloud, a cloud provider they trust, or simply the cloud account of their own company. It is recommended that customers choose a cloud service provider that can guarantee data regulations to be compliant with their specific requirements.

The data that is generated and stored temporarily with the eyeson API-based service during a video meeting can be deleted automatically when the cloud server is shut down once the video meeting has ended. Recordings and other data are stored in the user accounts as there is no automatic saving of video or audio data from video meetings in the eyeson servers.

eyeson is a leader in cloud based video conferencing with managed multipoint video processing technology at a scale. Based on its patented single stream technology, eyeson provides API video services to easily integrate video collaboration in business workflows for full customer engagement. eyeson is managing the cloud capacity, scalable video coding performance and data management for the customer. Based on WebRTC technology, eyeson provides browser-based video meeting integrations on all desktop and mobile devices. eyeson offers B2B focused products used by Forbes 500 companies and named by Gartner as “cool vendor in unified communications.