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Photo Credit: Hilton Garden Inn Zagreb

LOCATION

Radnička ulica has thoroughly transformed in the past two decades. On the spot where former industrial buildings thrived, a new business centre of Zagreb has emerged. Today, it is represented by business edifices such as the Green Gold building complex. Similarly, the office building in which the Hilton Garden Inn resides is an example of recent investments. The hotel and its twin brother, DoubleTree by Hilton in Zagreb, form the heart of the offer in this part of town. Symbiosis with the expansion of this city area enables the hotel to attract guests and thus fill its congress capacities. The city centre is a short walk away.

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Photo Credit: Hilton Garden Inn Zagreb

ACCESSIBILITY

According to air accessibility, the capital of Croatia is among the most accessible regional cities. Zagreb is one of the regional air travel crossroads, and since the renovation of the airport, it has recorded a stable growth of passengers and several new flight connections. Nonetheless, most guests choose to arrive at the hotel by car. They are greeted by a commendable underground garage that costs 11 EUR per day. From the aspect of public transport, the city is well-managed. Thus, Zagreb can be labelled as an easy-accessible European capital city. You can decide to go on foot to the city centre.

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Photo Credit: Shutterstock

COLD STARTER - Architecture and aesthetics

The architectural design is expected and unspectacular. The three main neomodern columns rise eight floors above the Radnička ulica. The dullness of the grey facade is to an extent rectified by the metal slats. Equally unsurprising is the classic interior that has been encountered countless times in similar hotels. Upon setting foot in the hotel, one can already sense what to expect from the hotel. In essence, that might not be unwanted, considering guests appreciate this. The entire interior style can be labelled as contemporary minimalism, embellished by designer details. Architecture-wise, the restaurant is the stand-out element and features industrial design. Its inviting ambient has also proven to be excellent for organising events.

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Photo Credit: Hilton Garden Inn Zagreb

WARM ENTRÉE - The staff and the culinary experience

During our visit, the hotel was not fully-booked, and the check-in was swift and professional. The staff we interacted with was in line with expectations. Not too much, not too little, seems to be the maxim of the hotel chain. On the upside, the hotel prioritises anti corona restrictions and cleanliness. We have to admit that the tidiness was above standard. Breakfast was solid and included everything a business guest expects of such a hotel. It was executed in line with anti corona restrictions and served by the staff. We did not try out the restaurant’s culinary offer, given the intriguing gastronomical offer in the area that offers everything from fast food to fine dining.

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Photo Credit: Hilton Garden Inn Zagreb

MAIN COURSE – The meetings offering at the hotel

Hotel rooms

The hotel rooms boast minimalistic designs. Shades of white and furniture in bright tones with a few industrial design details (on the closet) are featured elements. Decorative photos of Zagreb’s streets are a welcome feature. The star of the room is an excellent bed that can be hardly found even in hotels of higher categories and ensures a good night’s sleep. Just as good is the bathroom that offers basic cosmetics and an overall functional and welcoming design. Another praiseworthy element is the lighting with Croatian design lights. Although a classic room, it is more than solid and if you stay on the upper floors, views of Zagreb and Sljeme will await you.

Meetings centre

The congress centre is located on the eighth floor and offers spectacular views of Zagreb. Two spacious halls, North and South, can be divided into six smaller conference rooms. The exhibition space and coffee break room are equally impressive. Meeting planners will be thrilled upon seeing the 7-metre high ceiling that ensures airiness. Before the corona crisis, the largest hall could capacitate up to 470 guests. Now, it can accommodate half of that, placing it among the larger congress hotels in Zagreb. An appealing alternative for organising events is the ground-floor restaurant that also serves as a special venue.

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Photo Credit: Hilton Garden Inn Zagreb
hilton_garden_inn_zagreb
Photo Credit: Hilton Garden Inn Zagreb

DESSERT – The extras

Hilton eases and advocates the sense of safety and cleanliness. It is evident that their guests highly appreciate this. The Hilton Clean Stay standard evokes trust and a sense of anti-corona safety.

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Photo Credit: Hilton Garden Inn Zagreb

FLOP – NEGATIVE SURPRISES

The lift to the congress centre can be a bottleneck when the congress centre is fully-booked. Albeit it works effectively, when 470 participants come at once, congestions can occur.

TOP – POSITIVE SURPRISES

The meticulous adherence to anti corona restrictions, including room disinfection and guidelines, is exemplary and a good practice case.

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Photo Credit: Hilton Garden Inn Zagreb

FINAL IMPRESSION AND CREDIBILITY

Hilton Garden Inn is a classic business hotel where you get precisely what you expect of a four-star hotel. Everything is where it is supposed to be, yet the final impression is comme ci, comme ça. If you are looking for such a solution for your event, the hotel will certainly not disappoint you. Ultimately, I like to go for a burger in the nearby fast food joint here and there. The hotel’s quality standard and predictability are convincing. If you wish to find something more exciting, the Hilton chain offers further options in Zagreb; namely, the Canopy by Hilton and Doubletree by Hilton. Story and standard-wise, Hilton Garden Inn Zagreb lives up to all Hilton promises for the subbrand. We can easily forgive the hotel for having a few drawbacks and being slightly dull given the hotel price list.

FINAL GRADE: 4.74 SILVER City Meeting Hotel 

GOLD final score from 4.81 to 5.00
SILVER final score from 4.61 to 4.80
BRONZE final score from 4.41 to 4.60

CATEGORY 4****
OPEN FROM 2019
MEETINGS STAR City Meeting Hotel
STANDARD Congress Hotel
NUMBER OF ROOMS 153 rooms
MEETING ROOMS2 to 6
TOTAL EVENT SPACE828 m2
MAX. CAPACITY THEATRE470
INTERNET PRICE63 EUR (single use) / Booking, November 2021
ADDRESS:Hotel Hilton Garden Inn
Radnička cesta 21
Zagreb, Croatia


T: +385 1 6042 730
E: zagreb.info@hilton.com
W: https://www.hilton.com/en/hotels/zagpagi-hilton-garden-inn-zagreb-radnicka/

FACILITIES
  • Restaurant
  • Fitness centre
  • Congress centre
  • Parking garage
SPECIALS The views from the congress centre are noteworthy, and it is a pleasure to organise events with the backdrop of Zagreb’s city centre.
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Photo Credit: Hilton Garden Inn Zagreb
RESULTS MARKS
1. LOCATION 4.57
2. ACCESSIBILITY 4.71
3. FIRST IMPRESSION4.69
4. LOBBY4.71
5.  EMPLOYEE ATTITUDE4.83
6.  RECEPTION 4.81
7.  HOTEL ROOM 4.78
8.  HOTEL BED 4.95
9. BATHROOM AND RESTROOM4.73
10. HOTEL BREAKFAST 4.81
11. BARS AND RESTAURANTS 4.65
12. CONGRESS HALL 4.89
13. ADDITIONAL OFFER  4.53
TOTAL:   4.74