The expanded language support provides meeting planners with a fully localised venue sourcing tool, enabling them to search and book domestic or international venues in their native and/or preferred language from their mobile devices or computers. The new language localisation feature is a significant enhancement within the platform which connects over 80,000 meeting and event organisers with more than 280,000 hotels and venues around the world.
CSN’s search application is now localised to reflect a logged-in user’s locale and language preferences. Additionally, most users will have the option to switch to any of the 18 languages at any time. The preferred language is carried through much of the venue sourcing process, from search through to contracting a request for proposal (RFP). Further enhancements include a simplified RFP process, which improves and streamlines communication between the planner and venue.
CSN now supports the following 18 languages: Chinese (simplified), Chinese (traditional), Dutch, English (United States), Finnish, French, French (Canadian), German, Italian, Japanese, Korean, Portuguese (European), Portuguese (Brazilian), Russian, Spanish, Swedish, Thai, and Turkish. More languages will continue to be added to the platform.
Graham Pope, Cvent vice president of international sales, said: “With the continued acceleration of globalisation, it is more critical than ever to deliver technology that supports a diverse, global user base; and this latest enhancement opens up valuable opportunities for both planners and hoteliers around the world. Event organisers now have the tools to source and send RFPs in their preferred language, whilst venues can connect to local planners looking to source nearby venues in their native language, as well as receive RFPs from non-domestic planners who are sourcing internationally. The new multilingual feature will help planners and venues reduce the misunderstandings and complications that often arise from mistranslation, and ultimately save time to help planners find the perfect venue for their event.”