A study by ClickPop, a digital marketing consultancy in the UK, found that two-thirds (65.3%) of people selected the websites provided by ChatGPT as a better match for their query than websites provided by Google.
For this study, ClickPop created a tool to compare people’s preferences for website recommendations from Google and ChatGPT. Users were able to perform a search query, and the tool presented two sets of website recommendations (A and B) without revealing which technology generated each set. Users could then vote for the set of websites that best matched their search.
“Whether Google remains dominant as a search engine remains to be seen, however, with people’s apparent preference for the websites recommended by ChatGPT for a search query, I expect Google will make significant changes to how it ranks and displays search results in the future.”
The test ran from 29 May 2023 to 19 July 2023. 1,674 searches were carried out by users from 84 different countries, with 726 votes being placed. A complete analysis of the results, including the differences between the websites provided by Google and ChatGPT are available at https://www.clickpop.co.uk/google-vs-chatgpt-test-results/.
On the findings of this research, David Richter, founder of ClickPop said “The results of our study show that the threat to Google presented by ChatGPT, and AI more generally, is already very real and not just something that might happen in the future.”
Source: ClickPop
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