Erin Fuller, MCI USA Chief Strategy Officer, will expand her responsibilities as the newly appointed Global Head of Association Solutions. She will develop thought leadership initiatives and strategies for association clients, focusing on strategic growth and success. With expertise in event management, business planning, advocacy, and community building, Erin brings over 20 years of experience in driving transformation and delivering impactful results.
Laurence Julliard, former Strategic Account Director at MCI, is now Global Head of Client Solutions for the corporate sector. She will lead growth initiatives, manage global and regional client pitches, apply proprietary frameworks for client management, and oversee cross-office client service teams. With over 15 years of experience in ICT trend analysis, market research, and transforming client engagement strategies, Laurence specialises in digital transformation, AI, and cybersecurity, aligning corporate client needs with solutions that drive ROI and business transformation.
Erin and Laurence will work in partnership with Oscar Cerezales, Chief Strategy Officer, to develop creative and innovative strategies that drive client success.
The team adds thoughts of sincere gratitude to Cathie Cusin and Nikki Walker for their hard work and dedication as part of the global leadership team, wishing them all the best for their retirement and the next chapter. Nikki will remain at mci as a part-time strategic advisor consultant to support further key global clients’ transitions.