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Photo Credit: Terme Tuhelj Hotel Well

LOCATION

Terme Tuhelj represents the centre of Croatian continental tourism, managed by the Slovenian Terme Olimia. The city is located roughly sixty kilometres from Zagreb, amid the Croatian Zagorje region. Here is where you will find the highest concentration of health spas in Croatia whilst marvelling at romantic landscapes and iconic historical stories. Thermal water has been used in Tuhelj since the 19th century. Furthermore, the destination boasts the largest water park in all of Croatia. The water planet is the heart of Terme Tuhelj and comprises eight interior and exterior pools brimming with thermal water. Due to Terme Tuhelj, the place has emerged as a tourist destination with a reputation in the wider region.

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Photo Credit: Terme Tuhelj Hotel Well

ACCESSIBILITY

Driving on the modern highway, the path from Zagreb to Tuhelj takes roughly an hour or 50 kilometres. The health spa hotel is just a shot away from the border with Slovenia. In any case, you will need to arrive at the hotel by car or public transport. We can confirm that the journey is a picturesque experience. Zagorje is Croatia’s green paradise. Guests arriving by car can expect well-managed, spacious parking spots. It is important to note that the hotel is easily accessible by car, given that Zagreb Airport, one of the main regional air crossroads, is near. If you wish to explore the surroundings with your group, the hotel offers a bicycle rental service.

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Photo Credit: Terme Tuhelj Hotel Well

COLD STARTER - Architecture and aesthetics

Terme Tuhelj has developed through time around the main Mihanović Mansion and the protected park. Connecting different buildings concluded with the construction of the new Well Hotel that elevated and improved the overall image of the complex. The architects did a great job at the design of the hotel. Three smaller pavilions are intertwined with the functional ground floor and connected by the multifunctional amphitheatre, linking the hotel with the baroque mansion. The architects were thus able to connect all parts of the hotel whilst enabling guests views of the charming nature of Zagorje. The selection of facade materials in golden shades appears elegant and exclusive. The interior, similarly, perpetuates the dialogue between modern architecture and nature that results in intriguing partnership relations.

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Photo Credit: Terme Tuhelj Hotel Well

WARM ENTRÉE - The staff and the culinary experience

As suitable for the region and all hotels under Terme Olimia, the staff is highly professional and kind. It seems that hospitality is embedded in their DNA. They strive to satisfy guests on all levels. That is what separates them from other more “industrial” thermal spa hotels. The gastronomic offer is diverse; however, we must praise the excellent Restaurant Mihanović Mansion. They have managed to elevate the local Zagorje culinary offer to a world-class level, and we have to admit we had not tasted such exquisite “Zagorje štrukli” in a while. The entire resort offers numerous possibilities, from fast food to fine dining. During the time of our visit, the breakfast was buffet due to epidemiological restrictions. The offer was diverse, with local cuisine being the stand-out element. Nevertheless, the breakfast space is strikingly spacious and thus slightly impersonal. That is a slight drawback considering the otherwise quality cuisine.

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Photo Credit: Terme Tuhelj Hotel Well

MAIN COURSE – The meetings offering at the hotel

Hotel rooms

The hotel offers renovated (classic) rooms in the older part of the hotel and the new (premium) rooms in the renovated part of the hotel. The latter rooms are more spacious and boast more modern equipment. Pastel colours of the flooring, walls and textile combined with modern furniture in bright shades give the room charm. There is plenty of space, and we have to praise the work desk that business guests find crucial. Even though the hotel is at full throttle, it is excellently maintained. That is evident and felt in the hotel rooms. Soon, nonetheless, the time will come for smaller renovations. Next year will mark the tenth anniversary of Terme Tuhelj’s opening, considered the appropriate time for refreshing any hotel’s design in the hotel industry.

Meetings centre

The heart of the modern congress centre comprises two halls, Nvigo and Vilina, that can be divided into several smaller halls. Before the corona crisis, the larger hall could capacitate up to 350 participants. With current restrictions, it can accept up to 150. Mihanović Mansion also offers six event halls. Moreover, the hotel’s outdoor surfaces, such as the hotel amphitheatre enable outdoor events to take place. Altogether, the complex appears to be ideal for medium-sized congresses that regularly take place in Tuhelj. In our opinion, the hotel offers one of the best hotel congress centres in Croatia.

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Photo Credit: Terme Tuhelj Hotel Well
terme_tuhelj_hotel_well
Photo Credit: Terme Tuhelj Hotel Well

DESSERT – The extras

The Mihanović Mansion is not just a restaurant; it is a venue where you can organise your wedding or gala reception. Its baroque story and enjoyable ambient are a welcome addition to the congress story.

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Photo Credit: Terme Tuhelj Hotel Well

FLOP – NEGATIVE SURPRISES

Perhaps an inappropriate note, yet still. It is an inevitable fact that guests in bathrobes and loud kids will mix with entrepreneurs attending events. I do believe this can be solved by arranging rooms smartly. Perhaps reserving the rooms above the congress centre just for congress guests?

TOP – POSITIVE SURPRISES

The hotel offers innovative local teambuilding programmes and an adventure park. It is, furthermore, highly flexible concerning outlandish ideas such as a pool party. All of that places Terme Tuhelj among the leading regional incentive hotels.

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Photo Credit: Terme Tuhelj Hotel Well

FINAL IMPRESSION AND CREDIBILITY

Hoteliers from Podčetrtek have succeeded tremendously in reinventing their success story in Croatia. After all, Terme Olimia is recognised as the best spa congress hotel in the New Europe region within the Meetings Star certification. Terme Olimia’s brother, Terme Tuhelj, is not far behind. The architectural design enables effective privatisation of space, a feature quickly recognised by regional event organisers. In order to perfect their story, Terme Tuhelj, on the other side of the border, is missing tiny details. If the hotel focused more on details and showcased culinary creativity, it would be among the regional best. Hence, there is some room for improvement. In any case, Terme Tuhelj is an ideal hotel for medium-sized events, and above all, an excellent incentive location.

FINAL GRADE: 4.78 SILVER Spa Meeting Hotel 

GOLD final score from 4.81 to 5.00
SILVER final score from 4.61 to 4.80
BRONZE final score from 4.41 to 4.60

CATEGORY 4****
OPEN FROM 2012
MEETINGS STAR Spa Meeting Hotel
STANDARD Hotel with conference facilities
NUMBER OF ROOMS 264 rooms
MEETING ROOMS6
TOTAL EVENT SPACE790 m2
MAX. CAPACITY THEATRE350
INTERNET PRICE112 – 162 EUR (single use) / Booking, November 2021
ADDRESS:Terme Tuhelj
Ljudevita Gaja 4
Tuhelj, Croatia


T: +385 (0) 49 203 000
E: rezervacije@terme-tuhelj.hr
W: www.terme-tuhelj.hr

FACILITIES
  • Restaurant Mihanović Mansion
  • Restaurant Lati
  • Water Planet
  • World of saunas
  • SPAeVITA centre
  • Element bar
  • Sports activities (tennis, multipurpose sports hall…)
SPECIALS Congress selfness is a new concept of organising congresses, invented by Terme Tuhelj. It enables meeting planners to incorporate intriguing experiences and healthy cuisine into their programmes. The innovation quickly became a hit among event organisers.
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Photo Credit: Terme Tuhelj Hotel Well
RESULTS MARKS
1. LOCATION 4.68
2. ACCESSIBILITY 4.41
3. FIRST IMPRESSION4.75
4. LOBBY4.68
5.  EMPLOYEE ATTITUDE4.92
6.  RECEPTION 4.90
7.  HOTEL ROOM 4.79
8.  HOTEL BED 4.80
9. BATHROOM AND RESTROOM4.77
10. HOTEL BREAKFAST 4.74
11. BARS AND RESTAURANTS 4.73
12. CONGRESS HALL 4.95
13. ADDITIONAL OFFER  5.00
TOTAL:   4.78