OPEN SECRET

4****

City meeting hotel

June 2007

80 double rooms, 7 suites, 1 honeymoon suite, 1 king’s suite, 1 presidential suite

  • Panorama Restaurant
  • Munchen Restaurant
  • Paviljon Restaurant
  • Welness Galleria
  • Fitness Center
  • Galleria Luxury
  • Dental center NorDent

The biggest welness center in Serbia, which offers 1600 m2 of space.

LOCATION
The hotel is located between 4 streets in the very centre of Subotica, which is easily mastered and memorized on foot. The striking 5 storey building fits in well with it’s sorroundings as the building has extended purpose, with a small shopping hall, offices and dental centre. It is all connected by a covered atrium, which could become a unique concert venue, conference hall or juncture for the people of Subotica. The height of 25m gives it a special charm and with the size being 1,300 m2 it is one of the biggest meeting spaces in Serbia.

ACCESSIBILITY
Subotica is located on the very north of the Republic of Serbia, just by the Hungarian border and is easily accesible by great road connections, aswell as by train. It is interesting that it is placed approximetely 200km from the airport in Belgrade and 200km from the airport in Budapest. Currently most of the guests are regional and come by car, which is why the spacious underground parking is appreciated. The acces to Subotica is far from complicated and surprises with flowy traffic in the city and easy access.

COLD APPETIZER – Architecture and Aesthetics
The hotel takes up a whole city quarter and blends nicely with the veduta of the city. The genius is the hotel’s roofed atrium, which acts as an extension of the city streets where you can spontaneously wander to the central fountain or the unique beer hall. It is a thought out multifunction space, which gives the hotel a purpose and defines it. We could say that it is the hotel’s catedral. The visual image of the hotel lobby is classic with glimpse of elegance, which continues in the interior design of the rooms and restaurants and is the crest of the hotel’s style. Amongst other areas, the hotel’s breakfast room is a pleasant surprise. It is located on the top floor and gives you an amazing panoramic view of Subotica.

WARM APPETIZER – Personnel and cuisine
The proffesionalism of the staff is certain and visible from the first touch with the reception untill the checkout and immense hospitality seems to be the standard in these parts of Serbia. The most obvious thing is the good upkeep of the hotel and all of the public areas. The culinary offer is truly wide. If we start with breakfast, the offer is typical, but I missed some more locality and authenticity. On the bright side, the views from the breakfast room are priceless and make for a great start of the day. A more comlex authentic cuisine is offered in restaurant Panorama, which impresses with quality service and good selection of wine.

MAIN DISH – The hotel’s congress service
Most of the guests are bussines man and participants of congresses and seminars. All of the rooms are above average in size and equiped with stylish furniture. For a hotel of this class the furniture is also above standard and most of all well maintained. In the standard rooms the only thing that bothers is a slightly cold looking bathroom, which has all the expected ammenities. The hotel offers 7 conference halls, with the biggest being capable of welcoming 400 guests and is mostly used for weddings. The halls are arranged in floors, which complicates the logistics, but the two elevators offer a preety efficient solution. The before mentioned atrium is a unique multifunctioning venue and definetely a game changer for the hotel.

DESSERT – Extras
A true surprise when staying at the hotel is the trendy hipster beer hall called “Samo Pivo”. You will be introduced to the complete offer of the best craft beers from Serbian, aswell as the best European brewery’s. It could also be an amazing venue for a congress after party.

FLOP – Negative surprises
The wireless internet has some bugs and doesn‘t work throughout the floors.

TOP – Positive surprises
The pedantic upkeep of the hotel together with an immensly friendly and proffesional staff contributes to the overall sense of contentment.

OVERALL IMPRESSION AND CREDIBILITY
The hotel is an intersesting crossover of content, which sets the pace for the congress industry of Subotica. It is an investment that has shown how to smartly enliven the city centre. It’s main assets show in the multifunctional offer, which looks very convincing as a package. It seems as a hotel, where you get a lot of space, quality services and priceless panonian hospitality for the paid expense. This hasn’t gone unnoticed as the famous New York Times has proclaimed the hotel the best 4**** hotel in Serbia in 2014.

RESULTSAVERAGE SCORE
1. LOCATION4,65
2. ACCESSIBILITY3.60
3. FIRST IMPRESSION4.15
4. LOBBY4.05
5. EMPLOYEE ATTITUDE 4.89
6. RECEPTION4.73
7. HOTEL ROOM4.35
8. HOTEL BED4.12
9. BATHROOM AND RESTROOM4.01
10. HOTEL BREAKFAST4.04
11. BARS AND RESTAURANTS4.78
12. CONGRESS HALL4.62
13. EXTRAS4.92
TOTAL:4.38

WHO TO CONTACT:

Hotel Galleria
Matije Korvina 17
24000 Subotica, Serbia

T: +381 024 647-111
E: hotel@hotel-galleria.com

galleria-center.com

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