Despite challenging economic and geo‑political conditions, key results reveal a year-on-year rise in visitor numbers, spending in the local economy and benefits to the local community.
ICC Sydney secured 507 events attended by 1.2 million visitors, who cumulatively delivered A$718 million in visitor expenditure – up from one million visitors and an economic contribution of A$600 million in FY 2023.
Chief Executive of Placemaking NSW, Anita Mitchell said ICC Sydney was a driving force behind the state’s strong visitor economy through the venue drawing business and talent to Darling Harbour throughout the year.
“Coupled with its global reputation for sustainability, social impact and innovation, ICC Sydney successfully shines an international spotlight on local talent while attracting new ideas and cultural experiences through events and conferences.” Ms Mitchell said.
ICC Sydney CEO, Adam Mather-Brown said the venue team’s expertise and care for customers and community alike were continuing to deliver outstanding results.“Our laser focus on delivering on the needs of our customers results in the success of their events, and so it is with great pride that we report 99% client satisfaction and 98% delegate satisfaction for the period.”
“We are equally proud to collaborate with our customers, through our Legacy Program, to see our goals to reduce our environmental impact and positive social impact amplified throughout the year—all of which contribute to our ability to make a difference for the broader NSW community,” Mr Mather-Brown said.
ICC Sydney hosted a healthy calendar of events including 25 international conventions, 81 national conventions, 62 exhibitions, and a record breaking number of 99 live entertainment events, which led to the venue management team exceeding its revenue and profit targets for FY 2024—while supporting community causes and programs.
The Legacy Program, which provides tips and tools for event organisers to deliver sustainable, inclusive, accessible, creative and innovative events by engaging local and emerging communities, increased the number of activations to 325 in FY 2024 – almost double the prior year’s 132 activations.
